Frequently Asked Questions About Cleaning Services

Frequently Asked Questions About Cleaning Services

Frequently Asked Questions

What are your rates?

They vary from job to job. For housecleaning, we consider square footage, the number of people living there, whether there are pets, and any special requests the home owner or business owner may have. We try to give fair prices, and we quote you a price up front. See our Specials for coupons and other savings.

Are your employees bonded and insured?

Yes. Barefoot Cleaners does background checks and drug testing on all of our employees. We carry liability coverage for personal injuries and property damage, as well as worker’s compensation insurance. We can provide a certificate of coverage upon request.

What if I need services that aren't listed on your website?

We do many extra services and will tailor a visit to suit exactly what you need.

Do I need to be home when you come?

No. We will make arrangements with you ahead of time to get in the house.

I have pets. Will you make sure they don’t get out?

Of course. We own both dogs and cats, and we treat your pets like they’re ours.

Do you bring your own cleaning products?

Yes. We bring all cleansers and our own mop and vacuum cleaner. We use a fresh set of bleached towels and mops on each job.

What kind of cleaning products do you use?

We use standard disinfectants - products that are going to kill germs and mildew. We clean houses like our moms used to clean.

Will the same people clean my house every time?

That's what we aim for. We realize it’s sometimes daunting to welcome a stranger into your home, even if she or he is there to make it sparkle. So we strive to send the same housekeepers to your residence or business on every visit. If an employee is sick or we need to rearrange the schedule, our employee training procedures ensure that you will get a consistent level of excellence.